CRM Manager (f/m/x)

  • KARE Design GmbH
  • Garching b. München
  • Work experience
  • Marketing, Communication, PR
  • Fulltime
  • Published: 2022-09-12
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KARE – a leader in its segment of the market – is a privately owned company with international operations in the field of furniture, lighting and furnishing accessories. With its ‘Joy of living’ slogan the company markets unconventional furnishing design at attractive prices under its own KARE brand since 1981. Today the company counts more than 200 shops in 50 countries.

To support the marketing department in the KARE head office in Munich (Garching-Hochbrück) we are looking for aCRM Manager (*) in full time with immediate effect.

*) Gender doesn't matter, the main thing is motivation

Your tasks:

  • You will conceptualize and design CRM campaigns to increase customer loyalty and sales
  • As part of our CRM team, you will be responsible for the operational implementation of these direct marketing campaigns with a focus on email and print to achieve goals
  • You define user journeys as well as the corresponding customer segments and personas
  • You initiate various projects to reduce customer churn, increase customer lifetime value, and increase cross- and up-selling
  • You are responsible for monitoring, analyzing and evaluating all key performance indicators in CRM, act data-based and independently derive measures for performance and process optimization

That's why you fit into our team:

  • You already have 2-3 years of professional experience in CRM, e-commerce or multichannel retailing, online marketing, sales, market research or consumer data analysis
  • You have already worked with a CRM system and have knowledge in the area of (automated) email campaigns as well as customer lifecycle campaigns
  • You are characterized by analytical and conceptual skills
  • Fluent written and spoken German as well as good English skills are required
  • You are eager to learn new things and to constantly develop yourself further

We offer you:

  • Dynamic, owner-managed company that stands for the pure joy of living and is different and unusual
  • Challenging and responsible tasks in the successful development and implementation of marketing campaigns
  • Flat hierarchies and creative freedom for your ideas
  • Development opportunities in a growth company
  • Promotion of your international networking in the field of CRM and beyond B2C
  • Possibility to work remotely by arrangement
  • Open corporate culture
  • A team of unique colleagues who are looking forward to your competent support
  • The KARE Academy in the head office and our e-Academy with a wide range of trainings support you in your daily work
  • Our subsidized fitness memberships with Body+Soul and EGYM Wellpass
  • Subsidized job bike leasing offer
  • Fresh meals from the in-house canteen
  • Free flatrate for coffee, tea, water, lemonade, fresh fruit ...
  • Various company events several times a year
  • Pension plan supported beyond the legal framework

Your application:

Become a part of the KARE team with varied and challenging tasks.
We look forward to receiving your application!
  • Andrea Wohlmuth
  • Online Marketing & CRM